Delivery Policy

Last updated: 21 August 2026

LeadHub sells access to business contact information. Nothing physical is shipped, so this Policy explains how digital delivery works.

1. What is delivered

When you unlock a lead, the contact details it contains become visible in your account. The listing tells you in advance exactly which channels are included, such as a phone number, WhatsApp number, email address or business profile link.

2. When it is delivered

Immediately. Unlocking is instant: the contact details appear as soon as the payment is applied, and remain permanently available under your purchases. There is no waiting period and no dispatch stage.

3. How wallet top-ups are credited

Money added to your wallet is normally credited within seconds of your payment succeeding. If your bank confirms a payment but your balance has not updated within 30 minutes, contact us with the payment reference and we will trace it.

4. If delivery fails

If a purchase is charged but the contact details do not become visible, write to support@example.com with your invoice number. We will either release the details or refund you in full.

5. Geographic availability

The Platform is operated from India and is intended for business use in India. There are no delivery areas or shipping restrictions, because nothing is physically transported.

6. Cancellation and refunds

Because delivery is instant and irreversible, a purchase cannot be cancelled once the contact details have been revealed. Refunds are available where a lead turns out to be invalid; see our Refund Policy for the grounds and the reporting window.

7. Contact

support@example.com
Available on request