For buyers
What exactly do I get when I unlock a lead?
Everything the listing says it contains. Before you pay you can see which contact channels are included, such as phone number, WhatsApp, email or Google Business Profile. After you pay, all of them become visible immediately.
How is the price decided?
Each contact channel is priced separately, and a lead costs the sum of what it contains. A lead with a verified phone number and a WhatsApp contact costs more than one with only an email address, because it is worth more.
What if the number is wrong?
Report it from your purchases within the reporting window. If we uphold the report, you are refunded in full to your wallet, usually within two working days.
Will other buyers get the same lead?
It depends on the listing. Each lead shows how many buyers may unlock it. Where that number is one, the lead is exclusive to you.
Do I have to subscribe?
No. You can add money to your wallet and buy individual leads. Plans exist because they work out cheaper if you buy regularly.
For sellers
How much do I earn per lead?
You see the exact amount before you submit. Each contact detail you provide adds to what you earn, so a complete lead pays considerably more than a sparse one.
When do I get paid?
Your earnings land in your wallet the moment a buyer unlocks your lead. You can withdraw to your bank account or UPI once your KYC is approved.
Why was my lead rejected?
Every rejection comes with a reason. The most common causes are contact details that do not connect, a category that does not match the enquiry, or information we could not verify.
What happens if a buyer reports my lead?
We review it. If it is upheld, the buyer is refunded and the amount is reversed from your earnings. Repeated upheld reports lower your quality score, and a score that falls too low stops you selling.
Account and payments
Why do I need to complete KYC?
It is how we keep fabricated leads and fraudulent accounts off the Platform, and it is required before we can send money to your bank account.
Is my data safe?
Verification documents are stored privately and are never publicly reachable. Sensitive numbers such as Aadhaar and bank accounts are encrypted and shown masked. Read our Privacy Policy for the detail.
Can I get my wallet balance back?
Yes. Unspent balance can be returned to your original payment method on request. See our Refund Policy.
Still stuck?
Email support@example.com and we will help.